Service

We are happy to advise you on the choice of a product which is tailored to your needs, and we can also assist with the installation and with the day-to-day running of the work process. Customers benefit from our years of experience in laboratory technology and the close working relationship between our various departments responsible for sales, production and development.

 

Repair service

Even with our high-quality products, signs of wear and tear may eventually become evident. In order to ensure that your equipment continues to work in the best possible way, a service will be needed sooner or later depending on the application. You can do this yourself in your own workshop (with our support if you prefer), or we can carry out the necessary work for you. If you choose the latter option, we recommend packaging the product carefully and returning it to our address. Please refer to the operating instructions for more information. Before returning any items, please fill in the Safety Data Sheet for Repairs. We will immediately get in touch with you once we receive the item and provide you with a cost estimate for the repairs or servicing. Equipment which has been repaired by us is almost as good as new again, and will offer many more years of reliable service.

 

Many of the pumps, pumping stations, measuring devices or control units we are sent are due their first service after as long as 12 to 15 years. And this after intensive use!

 

Safety Data Sheet for Repairs

By filling in the Safety Data Sheet for Repairs you can help us to ensure that our employees remain safe and healthy while carrying out the repairs and maintenance work. Important:
The Safety Data Sheet must be filled in before you return the relevant equipment to us. This requirement applies to all products, in particular pumps, pumping stations, measuring devices and control units.

 

Please fill in all of the required information and enclose the sheet with your package. Thank you!

Repair Safety Datasheet DE_EN
Repair Safety Datasheet FR_IT

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